Terms of service

TERMS OF SERVICE
Last updated: 1 September 2026

WHO YOU ARE BUYING FROM
This store is owned and operated by Manora Ventures LLC, based in Phoenix, Arizona, United States, trading as Everdries. When you place an order, your contract is with Manora Ventures LLC.
Email: support@shopeverdries.com.co
These terms are written in English and that is the version that applies.

WHERE WE SHIP
We ship to the United States, Canada, the United Kingdom, Australia and New Zealand. If your address is outside those countries, checkout will not accept the order.

WHAT WE SELL, AND WHAT IT IS NOT
We sell washable, reusable absorbent underwear. It is a clothing product. It is not a medical device, it is not a treatment, and it is not intended to diagnose, treat, cure or prevent any condition. Nothing on this site is medical advice. If you have a health concern, speak to a doctor.

PRICES, CURRENCY AND TAXES
All prices are shown in US dollars. The price you see at checkout is the price you pay for the goods. Depending on where you live, your country may charge import duty or local tax on delivery; those charges are set by your government, not by us, and we cannot predict or control them.

NO SURPRISE CHARGES
This one matters to us, so we will state it plainly: we do not add anything to your cart that you did not choose. There is no automatic add-on, no handling fee, no insurance charge, no subscription and no recurring billing anywhere on this store. Every line in your cart is a line you put there, and the total you see before you pay is the total you pay.

SHIPPING COST
Shipping is free on every order we ship, to every country listed above, with no minimum. There is no shipping charge at checkout.

HOW YOUR ORDER IS ACCEPTED
Placing an order is an offer to buy. The contract is formed when we send you a dispatch confirmation, not when you click the button and not when your card is authorised. If we cannot fulfil an order — because an item is out of stock, the price was displayed in error, or we cannot deliver to your address — we will tell you and refund you in full. We do not charge you for something we cannot send.

DELIVERY
We aim to dispatch within 1 to 2 business days. Delivery usually takes 3 to 7 business days after dispatch. These are estimates based on our carriers, not guarantees, and public holidays and customs can add time.
If we have not delivered within 30 days of your order, you may cancel and we will refund you in full. If you told us a delivery date was essential and we missed it, you may cancel immediately.

RISK, AND WRONG ADDRESSES
The goods are our responsibility until they are delivered to the address you gave us. Please check that address at checkout: if a parcel comes back to us because the address was wrong or incomplete, we will contact you and resend it at no cost to you.

YOUR 30-DAY MONEY-BACK GUARANTEE
You have 30 days from delivery to change your mind, for any reason or for no reason at all.

• It applies to every item we sell, including items bought on sale or at a discount.
• You can wear it and wash it and still return it. Tags and original packaging are not required.
• We do not charge a restocking fee and we do not issue store credit instead of money. You get your money back.

Email support@shopeverdries.com.co with your order number and we will send you a return label and instructions. Once your return is on its way to us, we refund to your original payment method. This guarantee is ours, we offer it voluntarily, and it is in addition to your legal rights — it does not replace or limit them.

WRONG SIZE? DO NOT SEND IT BACK
If the size does not fit, email us your order number and the size you need. We will send the right size free of charge and you keep the original pair. A size exchange does not require a return, an approval or an inspection.

IF YOU ARE IN THE UNITED KINGDOM
Separately from our guarantee, you have a statutory right to cancel within 14 days of receiving your order, without giving a reason, under the Consumer Contracts Regulations 2013. To use it, just tell us in writing — an email is enough. We will refund all payments received from you, including standard outbound delivery if any was charged, within 14 calendar days of the day you tell us. We do not require an authorisation number and we do not inspect the goods first as a condition of your statutory refund. The law would allow us to refuse returns of sealed hygiene products once unsealed; we do not rely on that exception — our 30-day guarantee is more generous and we honour it.
You also have rights under the Consumer Rights Act 2015 if goods are faulty, not as described, or not of satisfactory quality. Nothing in these terms affects those rights.

IF YOU ARE IN AUSTRALIA
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Our 30-day guarantee is in addition to these rights.

IF YOU ARE IN NEW ZEALAND
The Consumer Guarantees Act 1993 applies to your purchase, and nothing in these terms limits it. Our 30-day guarantee is in addition to your rights under that Act.

IF YOU ARE IN THE UNITED STATES OR CANADA
Our 30-day guarantee applies as described above, alongside any rights you have under the consumer protection law of your state or province.

REVIEWS ON THIS SITE
We do not pay for reviews, we do not write reviews ourselves, and we do not remove a review because it is negative. If you believe a review on this site is not genuine, email us and we will look into it and tell you what we found.

EMAIL AND MESSAGES
We email you about your order because you bought something. We only send marketing email if you asked for it, and every marketing email has a working unsubscribe link. Unsubscribing from marketing does not stop order emails, which you need.

YOUR CONTENT
If you post a review, a photo or a comment, you keep ownership of it and you give us permission to display it on this site in connection with the product. Do not post anything you do not have the right to post. We may remove content that is unlawful or abusive.

USING THIS SITE
Please do not try to break the site, scrape it at a volume that degrades it for other people, or use it to do something illegal.

OUR RESPONSIBILITY TO YOU
First, the part that always applies: nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law of your country does not allow us to exclude. In the United Kingdom, Australia and New Zealand in particular, your statutory consumer guarantees cannot be excluded and we do not attempt to exclude them.
Subject to that: we are responsible for loss you suffer that is a foreseeable result of us breaking these terms. We are not responsible for loss that was not foreseeable, and where the law allows a limit, our liability for any order is limited to the amount you paid for that order.

IF SOMETHING GOES WRONG
Email us first at support@shopeverdries.com.co. We reply to every message and we would much rather fix a problem than argue about it. If we cannot resolve it, you keep every legal route that is open to you, including your national consumer protection body and your local courts.

GOVERNING LAW
These terms are governed by the law of the State of Arizona, United States, and the courts of Arizona have jurisdiction. This does not take away your rights as a consumer: if you live in the United Kingdom, Australia, New Zealand, Canada or another US state, you keep the protection of the mandatory consumer law of the place where you live, and you can bring proceedings in your local courts. There is no arbitration requirement in these terms and no waiver of your right to bring or join a class action.

CHANGES TO THESE TERMS
We may update these terms. The version that applies to your order is the version published when you placed it — a later change never applies backwards to an order you already made.

GENERAL
If any part of these terms turns out to be unenforceable, the rest still stands. If we do not enforce something straight away, that does not mean we have given it up.

Everdries — a brand of Manora Ventures LLC, Phoenix, Arizona, USA
support@shopeverdries.com.co